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Technical product information
Transaction No.: 2026097/3
Transmission: vibrations, jerking and clattering when changing 1-2 while accelerating
Release date: 05-Jan-2012

Customer statement / workshop findings

Customer statement:

Brief rubbing/clattering operation when accelerating in the 2nd gear from low speed.

Juddering/clattering when accelerating in 2nd gear for about 1-2 seconds (for example when turning off or reaccelerating between 5 and 10 km/h).

Vibrations, juddering/clattering when changing from 1st to 2nd gear at low speed (no jerk).

Juddering/clattering when pulling away backwards.

Workshop findings:

The customer statement can be reproduced.

Technical background

Production change

Measure

Check model year of vehicle and replace clutch

Check the model year of the vehicle.

Fit the repair kit for multiple clutch according to the Parts information/repair manual.

 

The complaint is not caused by the two-mass flywheel.  Groundlessly replaced parts will be redebited.

Only replace the clutch when it is certain that no other measure (TPI/components/software) will fix this complaint.

A groundless replacement of the clutch will be redebited.

Warranty accounting instructions

Service number/damage code/manufacturer: 3060/0010/...

 

For the removal and installation of adjacent parts, use the operations from the repair operations catalogue.

Parts information

 

The part numbers and indexes of this TPI are correct at the time of publication. If the parts catalogue has been updated, use the current part numbers and indexes.

Model year

Part number (petrol)

Part number (diesel)

Designation

All model years including 2011

0AM 198 140 C

0AM 198 140 B

Repair kit for multiple clutch

From model year 2012

0AM 198 140 A

0AM 198 140